What size is your pool? The pool is a 14 ft x 24 ft, 9,000 gallon salt water system. We have enough space for the big dogs to stretch out without intimidating the little dogs. Your dog may enter the pool using the stairs or the ramp, whichever they prefer.
How many other dogs will be there when my dog is swimming? None! Your appointment is private and your time only. We understand that not all dogs enjoy the company of other dogs. Lots of our swimmers are selective, reactive, or maybe just don't want to share toys. You don't have to worry about that here. There is a slight chance that the swimmer scheduled after your swim will arrive early and may be in the waiting room. Please let us know if that will be a problem and we will adjust accordingly. Our clients are very understanding about this!
Can I get in the pool with my dog? During the first swim, no. We need to assess your dog’s swimming ability without interference. Once your dog is completely comfortable in the water, owners may get in if they want. However, we find that most owners are really more comfortable sitting on the steps or platform to throw the toy for their dog.
What do I need to bring with me? We provide jackets, water toys, and towels so all you need to bring is your dog and a smile! If your dog has a favorite toy that you think may help motivate them, you can bring it if you‘d like but it is not necessary.
Does my dog have to wear a life jacket? On the first swim, yes. Safety is priority number one and all dogs must wear jackets until their swimming ability can be assessed. Once they are comfortable in the water, most dogs will graduate out of the jacket. For the older and mobility impaired dogs, they generally continue using the jacket. It’s easier on them and makes swimming more enjoyable.
How much is a swim session? Please visit the Pricing page.
What if I need to cancel my appointment? We ask that 24-hour cancellation notice is given for all swim visits. This gives us plenty of time to rearrange the schedule as needed and not inconvenience any other swimmers. If notice is not provided or the appointment is missed, 50% of the scheduled visit’s cost will be charged on your next visit.
Can my dog have a birthday party at the pool? Of course! We love birthdays (all parties really)! It is best if all of the birthday guests know each other and know how to swim, but we can accommodate all dogs.
Do dogs ever poop in the pool? Yes, unfortunately accidents happen and the pool must be shut down for 24hrs for proper sanitation. It is incredibly important that your dog uses the bathroom before swimming. It is a major inconvenience to the other swimmers who were scheduled after your dog that day, and the following day, as well as to our business for those two days. Please avoid feeding new or unusual food or treats for a day or two before your scheduled swim to help avoid an accident. Always let us know if your dog isn’t feeling well on the day of their swim. We would much rather reschedule than have an accident. A cleaning fee may be imposed.
My dog is in heat - can she still come to swim? No. While we would love to help you exercise your dog while she is in a hormone surge, we cannot accept dogs who are in an active heat cycle. Once the 21-day cycle has passed, please do schedule her for a swim as a reward!
Back to Top